At auronplay, your personal data is handled with the same care we put into building the platform itself. This Privacy Policy explains exactly what information we collect, why we collect it, how we use it, and the rights you hold as a registered player in the Philippines.
Our Privacy Commitments at a Glance
All personal and financial data stored by auronplay is protected using AES-256 encryption at rest and TLS 1.3 in transit. We conduct regular third-party security audits and penetration tests to maintain the integrity of our data infrastructure.
auronplay does not sell, rent, or trade your personal information to third-party advertisers, data brokers, or marketing companies. Your data is used solely to operate your account, comply with Philippine law, and improve your experience on the platform.
As a Philippine resident, you are protected by the Data Privacy Act of 2012 (Republic Act 10173). auronplay upholds your rights to access, correct, delete, and object to the processing of your personal data as guaranteed by RA 10173 and its implementing regulations.
Primary auronplay player data is stored on servers located within or compliant with Philippine data residency requirements. Any cross-border data transfer — such as to certified game providers — is governed by a data processing agreement ensuring equivalent privacy standards.
In the unlikely event of a data breach that poses a risk to your rights and freedoms, auronplay will notify affected players and the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, in accordance with NPC Circular 16-03.
auronplay will never send unsolicited marketing communications from third-party brands. Promotional emails and SMS messages from auronplay are clearly identified, contain an opt-out mechanism, and are sent only with your documented consent obtained during registration.
This Privacy Policy ("Policy") describes how auronplay ("Company," "we," "us," "our") collects, uses, stores, discloses, and protects personal information provided by users ("Player," "you," "your") of the auronplay platform accessible at auronplay.club. This Policy applies to all personal information collected through the auronplay website, mobile platform, live chat, email correspondence, and any other interaction you have with auronplay. auronplay is committed to full compliance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and applicable issuances of the National Privacy Commission (NPC) of the Philippines.
auronplay operates one of the Philippines' most active online casino and sports betting platforms, serving over 500,000 registered members across Metro Manila, Cebu, Davao, and the rest of the archipelago. Because our platform handles real-money transactions in Philippine Pesos (PHP) and processes sensitive personal information in connection with KYC verification and financial operations, the privacy and security of your personal data is an operational priority — not merely a legal obligation.
This Policy is written to be transparent and plainly understood. If any provision is unclear, we encourage you to contact our Data Protection Officer (DPO) using the contact details in Section 16. By using the auronplay platform and creating an account, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal information as described herein.
For the purposes of the Data Privacy Act of 2012 and its Implementing Rules and Regulations, the data controller for all personal information processed through the auronplay platform is:
auronplay
Registered Office: Makati City, Metro Manila, Philippines
Platform: auronplay.club
DPO Email: [email protected]
The auronplay Data Protection Officer (DPO) is responsible for overseeing compliance with RA 10173, maintaining the auronplay data privacy program, handling data subject requests, and liaising with the National Privacy Commission. The DPO can be contacted directly at the email address above for any privacy-related inquiries.
auronplay collects the following categories of personal information in connection with the operation of its platform:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government ID number and type | Registration & KYC |
| Contact Data | Philippine mobile number, email address, city of residence | Registration |
| Financial Data | GCash number, Maya account reference, bank account name, transaction history | Deposit / Withdrawal |
| KYC Documents | Scanned copy of Philippine government-issued ID (e.g., PhilSys, driver's license, passport, SSS, UMID) | Identity Verification |
| Gaming Data | Game sessions, wager amounts, win/loss history, preferred game categories | Ongoing Platform Use |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps | Ongoing Platform Use |
| Communication Data | Live chat transcripts, email correspondence, support ticket content | Customer Support Interactions |
| Marketing Preferences | Opt-in/opt-out status for email, SMS, and push notifications | Registration & Account Settings |
auronplay collects personal data through the following channels and methods:
auronplay processes your personal data for the following specific, legitimate purposes:
auronplay processes your personal data on the following legal bases under the Data Privacy Act of 2012:
auronplay does not sell, rent, or trade your personal data. We may share your personal information with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data processing agreements:
Certain auronplay service providers, including game software studios and cloud infrastructure partners, may process or store data on servers located outside the Philippines. Where such cross-border data transfers occur, auronplay ensures that:
Players who wish to obtain information about the specific safeguards applied to cross-border transfers of their personal data may submit a written request to the auronplay DPO at [email protected].
auronplay retains personal data for the periods necessary to fulfil the purposes for which it was collected, and as required by applicable Philippine law. The following retention schedule applies:
| Data Category | Retention Period | Legal Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years after closure | RA 9160 (AMLA), PAGCOR requirements |
| Financial Transaction Records | 5 years from transaction date | RA 9160 (AMLA), PAGCOR requirements |
| KYC Documents | 5 years after account closure | PAGCOR KYC requirements |
| Support Communications | 3 years from last interaction | Legitimate interest (dispute resolution) |
| Marketing Consent Records | Duration of consent + 2 years | RA 10173, NPC regulations |
| Technical / Session Logs | 90 days (standard); up to 1 year if under investigation | Legitimate interest (fraud prevention) |
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with auronplay's data destruction procedure.
auronplay employs the following technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure:
Notwithstanding these measures, no digital platform can guarantee absolute security. Players are encouraged to use strong, unique passwords for their auronplay account and to enable two-factor authentication via Account Settings.
auronplay uses cookies and similar tracking technologies to operate and improve the platform. The following categories of cookies are used:
auronplay does not use third-party advertising or retargeting cookies. You can manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to use the platform.
As a data subject under the Data Privacy Act of 2012, you hold the following rights in respect of your personal data processed by auronplay:
Request a copy of all personal data auronplay holds about you, including the purposes of processing and any third parties to whom it has been disclosed.
Request correction of inaccurate, outdated, or incomplete personal data held by auronplay. Identity corrections require supporting documentation.
Request deletion of your personal data where retention is no longer necessary. This right is subject to auronplay's legal retention obligations under Philippine AML law and PAGCOR regulations.
Object to the processing of your personal data for specific purposes, including direct marketing. Objection to marketing will be honored immediately without affecting your account status.
Receive a copy of your personal data in a structured, machine-readable format for transfer to another service provider where technically feasible and permitted by law.
File a complaint with the National Privacy Commission (NPC) of the Philippines if you believe auronplay has processed your personal data in violation of the Data Privacy Act of 2012.
auronplay may send you promotional emails, SMS messages, and push notifications about bonuses, new games, and platform features where you have provided your express consent during registration or through Account Settings.
The auronplay platform is restricted to persons aged 21 years or older in the Philippines. auronplay does not knowingly collect personal data from individuals under the age of 21. If auronplay discovers that personal data has been submitted by or on behalf of a person under 21 years of age, the associated account will be immediately closed, all collected data will be securely deleted, and any deposits will be refunded to the originating payment method.
If you believe a minor has registered an auronplay account, please contact our DPO at [email protected] immediately with relevant details. auronplay will investigate and take appropriate action within 24 hours.
auronplay reviews and, where necessary, updates this Privacy Policy periodically to reflect changes in our data processing practices, applicable Philippine law, or NPC guidance. Where updates are material — such as a change in the purposes for which we process personal data or the introduction of a new category of data sharing — auronplay will notify registered Players via email at least fourteen (14) days before the changes take effect.
The effective date at the top of this Policy indicates the date of the most recent revision. Continued use of the auronplay platform following the publication of an updated Privacy Policy constitutes your acceptance of the changes. Players who do not accept the revised Policy should contact auronplay to close their account prior to the effective date of the changes.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by auronplay, please contact our Data Protection Officer:
You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. The NPC can be reached at privacy.gov.ph (referenced for identification purposes only — not a clickable link on this page).
Play at auronplay with Confidence
Your data is protected. Your pesos are safe. Over 500,000 Filipino players trust auronplay — join them and experience a platform that was genuinely built for you.
21+ Must be 21 or older. PAGCOR-compliant. Gamble responsibly.